Drainage and Civil Services
We Tackle What Others Can’t
Providing Industry Leading Services
Our team is more than just drain un-blockers – we're experienced professionals across a range of civil services.
Our Team is Equipped, Motivated & Ready to Take on Your Job. Proudly servicing Auckland with a guaranteed 4-hour emergency response time*
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The guys on site had a much harder time of clearing the blockage than I thought that it would be. They worked hard, especially the driver to get the job done.
He was determined to make it work out for us and we really appreciate it. I am sure that most of the jobs are smelly and not very nice but this one was certainly both those things. His offsider had to pick up a lot of rubbish that was not very nice and although he had the gear on – was not the best job in the world.I can’t remember their names unfortunately or I would be using them but please from myself and everyone that lives in the building, please thank them for a job very well done.〞
Jason (May 16, 2022)
Just some positive feedback about your company and your employee Gary.
Funny enough I was recommended Abbotts by another company I have previously used, who were unable to take on the job.Once the booking was made to have a drain unblocked, the office kept me informed and Gary arrived at the agreed time. He was friendly, knowledgeable, informative, quick, efficient and even remembered previously attending our property many years ago.Gary had the right tools to get the job done and didn’t mind me helping where I could. Gary even went the extra mile to till the contaminated soil. Thanks Gary, Abbotts has earned a new customer!〞
Cary, St Heliers (January 2020)
When faced recently with the failure of a newly installed soak pit, I decided to then approach Abbotts, who had been recommended to me previously but I hadn’t used for the initial work.
They inspected the site and advised me on the best approach to solving not only my woes but those of my neighbours who had my water coming onto their properties. They said they would send the right man and his team for this job – and that’s what I got.Throughout this entire process, they were professional, attentive, and quick to counter any anxieties on my part. They were just great, and I was very impressed with the team, and even more so that they put everything back in place, made the garden over and laid lawn seed.Would I recommend Abbotts – You Bet!〞
Nina
I just wanted to say that you provide an excellent, professional, fast service.
Gani came to our home in Maraetai to unblock our drains. He arrived at the time he said he would. He gave me 30 mins notice. He used my first name and explained everything to me. What a lovely man, who clearly loves his job. So professional. He went above what was expected. Thank you Gani. Also thanks Abbotts for your friendly, fast service. I wish there were more companies out there with your excellent service. Well done.〞
Very happy Lynn Everett
I would like to commend Blair Carthy on the outstanding job he did in getting our drain urgently repaired.
We only found out recently that we had a 5 year old defective drain notice on our LIM as we are in the process of selling our house. So we needed to get it repaired urgently and get a PS3 to get the notice removed before the auction, which is on Saturday this week.I phoned Abbotts last week on Friday afternoon (it took me a while to figure out which company could help me), explaining my dilemma. On Monday morning, Blair had been in contact with a quote, came out for a site visit and juggled other jobs around to fit me in this week after I explained how urgent it was.He has been on site several times, liased with Watercare and confirmed that we only needed to repair the drain to our boundary and not the rest as Watercare owns the rest. The defective drain notice was incorrect and said the whole drain was a private drain but this was only partially the case. This has in turn meant that we have had a much lesser cost than expected.
He promptly prepared the PS3 and documentation after the repair and handed them to me today, to send to council.I am so grateful to Blair. He is an outstanding representative for your company, with great people skills on top of his technical skills. Please give him a bonus, a pay rise or a day off or all 3.〞
Dammi Ameratunga – Narrow Neck
I would like to take this opportunity to thank you and your team for a great job at our home.
The speed and thoroughness was impressive. We were worried about our situation we had discovered but it was a comfot to know we had knowledgable people who got right onto the job and reassue us it could be fixed.All the men were very professional and the clean up was great – like you had never been here! Once again – thank you. Regards
Sue Challis
When the sh*t was flying, he kept on smiling.
Dear Mike – I felt I should contact you regarding the young man that attended my blocked line to my septic tank last weekend. Of all the tradesmen that have attended various issues for me over the last ten years or so, this man was an absolute standout representative for your company. His product knowledge was exceptional, his perseverance in solving my problem is to be applauded and his manner was extremely professional. When the sh*t was flying, he kept on smiling.
Howard Sneddon, Franklin
I would like very much to thank your business for the amazing service you have given me.
From the moment I contacted you till the job was completed, I was amazed with your customer service, follow up and efficiency the whole way through. The man who actually did the job was a credit to himself and your company, very efficient and went the extra mile in explaining things to me. I fully understand that it could be possible to call on your services again in the future. In the meantime I will sing your praises to family and friends—Thankyou.
Graeme & Diana Collings (October 3, 2023)
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